NDIS Support Coordination

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What is NDIS Support Coordination?

Support Coordination helps you to make the most of the funded supports in your NDIS plan.

Our Kukoon NDIS Support Coordination team specialise in helping you demystify and navigate all of administration and paperwork of implementing and reviewing your NDIS plan. As a result, you can focus on getting the most out of what you need.

Be rest assured knowing, no Kukoon client has ever had funding they need, reduced, or removed from their plans. Get the funding you need. Keep the funding you have.


Kukoon Support Coordination is a capacity building support which helps you to:

Help you understand your NDIS plan

Establish and maintain your supports

Coach, refine and reflect

Access and Maintain the funding you need

Capacity building for independence

Prepare for unexpected events

Understand and use your NDIS plan to your fullest potential

We have an extensive professional network and connect you with specialist services, allied health, and equipment providers.

NDIS Support Coordination services can be useful when you are faced with challenges or changes. Your Kukoon Support Coordinator will be there during difficult times.

Make sure that your NDIS plan is detailed and includes everything and everyone that is important to you in pursuing your goals.

Why choose Kukoon as your Support Coordinator?

We care

We approach all clients with the same care and consideration that we would like to receive. You will never be just a follow up email or a number.

We can proudly say that none of our clients have ever lost funding that they needed. Not once. We are experts.

Experts on your team

Experts on your team

We can proudly say that none of our clients have ever lost funding that they needed. Not once. We are experts.

We go the extra mile for you

Kukoon Support Coordinators always stay on top of what you need and we go the extra mile if the NDIS or service providers aren’t doing what you need.

We focus on helping you transform from a life of limitations to a life of opportunity

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Start your journey with Kukoon today

Request a free consultation

FAQs about NDIS Support Coordination

Who is eligible for NDIS Support Coordination?

Unlike Plan Management, Support Coordination is not available to all NDIS participants. The NDIS only funds Support Coordination in cases where participants;

  • Are likely to develop the skills and confidence needed to be able to navigate the NDIS independently. This is called capacity building and it’s an important part of the NDIS and Support Coordination – but more on that later.
  • Don’t have an informal support network that could otherwise provide a similar style of support. So, if you don’t have family, friends or other contacts with the time and knowledge to help you find and connect with service providers, the NDIS might fund a Support Coordinator to provide that support.
  • Are likely to gain a tangible benefit from having the assistance of a Support Coordinator.
  • Are new to the NDIS and receiving their first plan or going through a significant life change. We’ll take a closer look at the role timing plays in Support Coordination eligibility shortly.
  • The NDIS assesses each participant on a case-by-case basis to see whether they are eligible or not. If you request funding for Support Coordination in your planning meeting, the NDIS looks at your individual situation to decide whether you meet the criteria.

Can I contact my Kukoon Support Coordinator in an emergency?

No. In an emergency or crisis, you should always contact the appropriate emergency service. Your NDIS Support Coordinator can help you if you’re having issues with a service provider, but it is not their duty to intervene in the event of an emergency.

However, as part of our role, Kukoon Support Coordinators will have an emergency plan in place for you, so you will know who you can contact.

Can a Support Coordinator advocate for me?

Support Coordination is for creating a plan that outlines who will provide you with support, and for the ongoing administration of your plan. Plan management relates to the financial management of your NDIS funding.

How do I engage a Kukoon Support Coordinator?

Complete this form and we will contact you the next business day to get started.

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