NDIS Support Coordination

Unlike Plan Management, Support Coordination is not available to all NDIS participants. The NDIS only funds Support Coordination in cases where participants;

• Are likely to develop the skills and confidence needed to be able to navigate the NDIS independently. This is called capacity building and it’s an important part of the NDIS and Support Coordination – but more on that later.
• Don’t have an informal support network that could otherwise provide a similar style of support. So, if you don’t have family, friends or other contacts with the time and knowledge to help you find and connect with service providers, the NDIS might fund a Support Coordinator to provide that support.
• Are likely to gain a tangible benefit from having the assistance of a Support Coordinator.
• Are new to the NDIS and receiving their first plan or going through a significant life change. We’ll take a closer look at the role timing plays in Support Coordination eligibility shortly.
• The NDIS assesses each participant on a case-by-case basis to see whether they are eligible or not. If you request funding for Support Coordination in your planning meeting, the NDIS looks at your individual situation to decide whether you meet the criteria.

No. In an emergency or crisis, you should always contact the appropriate emergency service. Your NDIS Support Coordinator can help you if you’re having issues with a service provider, but it is not their duty to intervene in the event of an emergency.

However, as part of our role, Kukoon Support Coordinators will have an emergency plan in place for you, so you will know who you can contact.

Support Coordination is for creating a plan that outlines who will provide you with support, and for the ongoing administration of your plan. Plan management relates to the financial management of your NDIS funding.

Complete this form and we will contact you the next business day to get started.